Writing a resume can be a daunting task. It’s difficult to know exactly how to tailor your resume to what an employer is looking for.
Robert Half has written an excellent article detailing examples of what you should include on your resume and why. He also looks at things you shouldn’t do, and gives examples for different types of jobs.
Take a look here: https://www.roberthalf.com/blog/writing-a-resume/8-skills-that-will-make-your-receptionist-resume-pop