5 ways to get mental health support without talking on the phone

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mental health support

We understand that calling people on the phone can sometimes be daunting. And if you’re feeling stressed out, depressed or anxious, it can be even harder. But did you know that there are plenty of ways you can connect with mental health support services and professionals without having to ring someone? Here are some of the best ways we’ve found.


1. Text and Online Chat

A lot of mental health support services now offer text message and online chat options. This means you can talk to someone at any time of the day or night through text instead of talking.


2. Online Clinics and Programs

Online clinics and programs offer a self-guided form of help through questionnaires, modules, information and resources. They can help you recognise when something is going wrong and ways you can help yourself before going to a professional.


3. Peer Support Forums

Sometimes you might feel like nobody out there understands how you feel. But they do! Many services also have peer support forums where you can chat with other real people going through tough times, just like you.

  • The SANE Forums are moderated forums for people over the age of 18. You can chat anonymously if you would like.
  • BeyondBlue has a variety of moderated forums, including one for young people aged 12-25.
  • headspace offer scheduled group chats where you can discuss a topic with other young people and professionals.


4. Smartphone Apps

There are heaps of apps out there that can help you with mindfulness, meditation and general wellbeing. Many of them are free to use as well.

  • The Headspace app is great for beginners learning how to meditate. It’s available on Apple and Android devices.
  • Smiling Mind offers guided meditation and wellness exercises, created especially for young people. It’s available on Apple and Android devices.
  • MoodMission is an app designed to help you cope with stress, low-mood and anxiety. It’s available on Apple and Android devices.


5. Chat Bots

Maybe sometimes you don’t want to talk to anyone, but you need to get something off your chest. That’s what chat bots are for.

  • Woebot is a smartphone app that uses AI to respond to your messages.
  • Wysa is another AI chat app that also offers self-care exercises.


Remember, if you’re feeling depressed, anxious or stressed out, there is always a place to reach out and get help. If you need help right away, you can always call the following services:

  • Lifeline on 13 11 14
  • Kids Helpline on 1800 55 1800
  • Beyond Blue on 1300 22 4636
  • Suicide Call Back Service on 1300 659 467
  • Call 000 in an emergency

You can also find more mental health and wellbeing resources on Study Work Grow here.

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