serve and entertain
Hospitality, retail, tourism, travel, and events
Give people an experience they'll remember
Hospitality, Retail, Tourism & Travel is all about showing people a wonderful time – whether it’s a nice meal or the trip of a lifetime, you’ll be making a difference in a way that’s memorable.
And with these indispensable skills, you could work anywhere in Australia or around the world, giving you the chance to experience other cultures, climates and locations.
Connect customers with goods and services
Feed and entertain customers
Create new experiences at home, and away
Hospitality and retail
Industry Outlook
Demand for roles in these industries fluctuates quite a bit, so be prepared to be flexible and go where the work is.
Consider up-skilling in between periods of work, and look for self-employment opportunities.
While many of these roles don’t offer the stability of roles in some other industries, they offer other lifestyle benefits which will suit some people.
Jobs in this industry
Skills and Attributes
About you
You’ll need confidence, determination, and self-discipline to thrive in this industry. You may be required to work in challenging conditions and face uncomfortable situations, but the rewards can be great.
Teamwork and Collaboration
Expect to work in teams and you'll need strong communication skills to ensure you understand what's expected of you
Resilience
You'll need to be a resilient self-starter who's capable of getting their hands dirty
Open to Challenge
Not all roles in this industry require physical fitness, but almost all roles will see you face opposition, unusual hours, and challenging conditions